Do you ship over seas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We ship DAP (Delivered-at-Place) to all international countries, which means the customer is responsible for any duties and import fees.

How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-30 days. Delivery details will be provided in your confirmation email.

Due to high volume during our Black Friday Sale we have extended order processing to 5-7 days before ships out.

What shipping carriers do you use?
We use all major carriers (UPS, FedEx, DHL, USPS), and local courier partners.

My order has not arrived yet?
As a result of COVID-19, we are experiencing longer processing and shipping times than usual. While we are working hard to make sure you receive your order as soon as possible, arrival times are not guaranteed.

How do I return a Sons of Adam product?
We want you to be completely satisfied with your SOA purchase. If the item is not the right fit for you let us know—we’re happy to help! We offer discounted shipping on all U.S. & Canadian returns. Sons of Adam Inc. accepts returns of unworn/unused items within 30 days of your delivery date. Please email us at info@sonsofadam.ca

International orders are not eligible for free return or exchange at the current time.

Do you offer warranty on products?
Our Sons of Adam products come with a warranty to ensure you receive products that uphold our high standards of quality and functionality.

Our warranty covers hardware and manufacturer defects on items purchased through our website or an authorized dealer. Our warranty does not cover secondhand items, sample items, final sale items, normal wear, cracking leather paint, scratches, or stains. If any imperfection is discovered upon receipt of the item, please contact support within the first 14-days for an exchange. If you experience an issue with your item within the time of your warranty, please contact info@sonsofadam.ca and include photos and your order number. Once the repair has been initiated we will cover shipping costs (on orders placed within the continental U.S. or Canada) to and from our repair facility. The entire repair process including shipping usually takes 2 to 3 weeks.

Please note, if we do find the item cannot be repaired we cannot guarantee it will be replaced with a new item of the same design and color.

Can I get a price adjustment?
We do not issue price adjustments if your order was placed before the launch of a planned sale (Black Friday, Christmas, Mother's Day, Father's Day & Eid). Price adjustments will be issued on orders received 5 days within a surprise sale. Please note, promotional discounts are only valid while items are in stock.

Please reach out to our customer support team by emailing info@sonsofadam.ca, if you would like to verify if your item is eligible for price adjustment.

What if I receive a damaged item?
Please reach out to our customer support team within 14 days of receiving the item you believe is damaged or incorrect by emailing info@sonsofadam.ca.

How do I return for a different colour or style?
We want you to have something you love. Email us back and request a refund. We offer a flat rate for return shipping. Once received, we will issue a refund to your original payment method and you can purchase the desired color or style on our website. Please note, items purchased during a sale or promotion cannot be exchanged at a future date for the same discount.

International orders are not eligible for exchange at this time.